Splashtop Remote Support

The better alternative to LogMeIn Central and LogMeIn Pro

Remotely support your clients’ computers and provide them with remote access

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No credit card required!
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Starts at $25/month for 25 computers
Sales – +1.408.886.7177
Support – +1.408.610.1631
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Unattended remote access and remote support solution for MSPs and IT

Best value remote support solution, with prices that are easy and simple to understand

  • No forced upgrades or confusing pricing plans. Connect from any device, anywhere.
  • Pay by the number of unattended (endpoint) computers per year. That’s it!
  • All packages include unlimited technicians, concurrent sessions, and devices to remote from.

Guaranteed Savings

Move to Splashtop and save up to 80% compared to LogMeIn Central and other remote support software solutions!
LogMeIn Central comparison.

Need an alternative to GoToAssist or LogMeIn Rescue for on-demand/attended/quick support?
See Splashtop SOS.

 
  • Remote Support Basic

  • Starting at
    $17/month
    Billed annually at $199/yr
    Package starts at 50 computers
    +unlimited technicians
  • See all pricing
    • $17/month for 50 computers (billed annually at $199)
    • $21/month for 100 computers (billed annually at $249)
    • $34/month for 250 computers (billed annually at $399)
    • $55/month for 500 computers (billed annually at $649)
    • $75/month for 750 computers (billed annually at $899)
    • $84/month for 1,000 computers (billed annually at $999)
    • $125/month for 2,000 computers (billed annually at $1,499)
    • $167/month for 3,000 computers (billed annually at $1,999)
    • $209/month for 4,000 computers (billed annually at $2,499)
    • $250/month for 5,000 computers (billed annually at $2,999)
  • Features include:
    • Unlimited technicians
    • Unlimited concurrent sessions
    • Fast remote access
    • Unattended support
    • Free secondary user accounts
    • Resell remote access
    • Logging
    • Computer and User grouping
    • Group permissions
    • User management
    • 256-bit AES encryption
    • Two-step verification
  • (all packages include unlimited technicians)

 
  • Remote Support Plus

  • Starting at
    $25/month
    Billed annually at $299/yr
    Package starts at 25 computers
    +unlimited technicians
  • See all pricing
    • $25/month for 25 computers (billed annually at $299)
    • $34/month for 50 computers (billed annually at $399)
    • $46/month for 100 computers (billed annually at $549)
    • $70/month for 250 computers (billed annually at $829)
    • $105/month for 500 computers (billed annually at $1,249)
    • $142/month for 750 computers (billed annually at $1,699)
    • $159/month for 1,000 computers (billed annually at $1,899)
    • $242/month for 2,000 computers (billed annually at $2,899)
    • $325/month for 3,000 computers (billed annually at $3,899)
    • $409/month for 4,000 computers (billed annually at $4,899)
    • $492/month for 5,000 computers (billed annually at $5,899)
  • Features include:
    • Unlimited technicians
    • Unlimited concurrent sessions
    • Fast remote access
    • Unattended support
    • Attended support *
    • Endpoint security
    • File transfer(including Drag-and-Drop)
    • Remote print
    • Chat
    • Remote wake
    • Remote reboot
    • Session Recording
    • Multi monitor support, including multi-to-multi
    • Priority technical support
    • and more (see all features below)
  • (all packages include unlimited technicians)

New! Special Promotion
  • Remote Support Premium

  • Starting at
    $40/month
    Billed annually at $479/yr
    Package starts at 25 computers
    +unlimited technicians
  • See all pricing
    • $40/month for 25 computers (billed annually at $479)
    • $60/month for 50 computers (billed annually at $719)
    • $80/month for 100 computers (billed annually at $959)
    • $160/month for 250 computers (billed annually at $1,919)
    • $260/month for 500 computers (billed annually at $3,119)
    • $340/month for 750 computers (billed annually at $4,079)
    • $400/month for 1,000 computers (billed annually at $4,799)
    • $600/month for 2,000 computers (billed annually at $7,199)
    • $800/month for 3,000 computers (billed annually at $9,599)
    • $1,000/month for 4,000 computers (billed annually at $11,999)
  • Everything in Plus, PLUS:
    • Configurable Alerts/Actions
    • Windows Updates
    • System Inventory
    • Event Logs
    • Alerts for Windows Events
    • Remote Command
    • Scheduled Actions
    •  
    •  
    •  
    • All prices above reflect the special promotion.
      Buy now and your discount will be locked in for future renewals.
  • (all packages include unlimited technicians)

Bitdefender Endpoint Security

Available now as an add-on to your Splashtop Remote Support package.
Learn more

All prices shown in USD

Frequently Asked Questions

+ What is a technician/user?
With Splashtop Remote Support, you can create as many user accounts as you want. Create a user account for each technician who will use Splashtop Remote Support to remote into others’ computers to provide support. You can also create user accounts to give your end users access to their own computers.
+ How does the Attended Support feature work?
Splashtop Remote Support is primarily an unattended support solution (access the computers any time, the user doesn’t have to be present). Remote Support Plus and Premium include one concurrent license for Attended Support, so you can provide quick support to users on a Windows or Mac computer that isn’t managed under your account. You can add attended support features for more concurrent technicians and for mobile devices by adding Splashtop SOS subscriptions to your account.
+ How many computers can I access at once?
From your computer, you can simultaneously access as many as you want, up to the number of computers assigned to your user account in the dashboard, and the capability of your computer to handle multiple windows.

From mobile devices or Chrome browser, you can access one computer at a time.

+ Can two people access a remote computer at the same time?
Yes, with Remote Support Plus or Premium editions.
+ How can I upgrade or add to an existing subscription?
In your my.splashtop.com web console, click your name in the upper right corner, and select Subscriptions.
+ Do you offer monthly subscriptions?
Our subscriptions are all billed yearly so we can offer the lowest prices.
+ How do I deploy to a large number of computers?
You can quickly mass deploy via msi or exe. It’s also easy to migrate from LogMeIn.

Splashtop Remote Support delivers a robust set of features for MSPs, IT service providers and helpdesk professionals

High Performance
High Performance

Splashtop Remote Support uses the same high-performance engine that powers our award-winning consumer products used by millions. Enjoy HD quality and fast connections.

Any Device
Access from Any Device

Access all of your Windows workstations, Windows servers, and Macs from any Windows, Mac, iOS, or Android device, as well as from any Chrome browser or Chromebook.

Easy Deployment
Easy Deployment

Create your own deployment package and send your clients a link to install. Quickly mass deploy via msi or exe. It’s easy to migrate from, and other remote solutions!
Migrate from LogMeIn to Splashtop | Migrate from TeamViewer to Splashtop

Robust Security
Robust Security

All remote sessions are protected by security features including TLS and 256-bit AES encryption, device authentication and two-step verification. Connections, file transfers, and management events are logged. Learn more about GDPR and HIPAA standards compliance.

User Management
User Management and Computer Grouping

Invite users and set their roles and access permissions. Allow access to specific computers. Organize your computers into groups to make finding and managing them much easier.

Resell Remote Access
Resell Remote Access

Create user accounts for end users to access their computers (that are managed under your account). You can create the accounts for free and have the users pay you for remote access.

User Management
Deploy & Manage Bitdefender Antivirus

Purchase, deploy and manage Bitdefender Antimalware Security Tools on your managed Windows computers from within Splashtop Remote Support. View protection status, last scan time, threat count, and more. Low monthly pricing. Learn More.

Increase your productivity with these included features

Multi-to-Multi Monitor

Multi-to-Multi Monitor
View multiple remote screens from multi-monitor systems at the same time, including multi-to-one and multi-to-multi. Even multi-monitor for Mac!
File Transfer

File Transfer
Transfer files quickly thanks to our fast and secure connections.You can drag-and-drop files between computers and also transfer files without starting a remote session!
Chat

Chat
Chat with the user at the remote computer while in a session or outside a session.
Share My Desktop

Share My Desktop
Broadcast your Windows desktop in view-only mode via a simple web link that can be viewed in almost any web browser. No app download or plug-in required.
Remote Reboot

Remote Reboot
Reboot the remote computer from your Splashtop app or web console. Choose Normal or Safe Mode reboot.
Remote Wake

Remote Wake
Remotely wake up your computer. Target computer must support Wake-on-LAN and be connected via LAN cable. And another computer on the same network must be powered on.
Remote Print

Remote Print
Print files on a remote computer to a local printer. No need to transfer files, and no need to fax printed documents. Just select the file you need from your remote computer and print it on your local printer instantly.
Session Recording

Session Recording
Record remote access sessions. Use the Screen Recording button in your remote access window to start and stop recording. All recordings are saved to your local computer.
Attended Support

Attended Support
Access an end user’s Windows and Mac computer with a simple 9-digit session code for on-demand support. * Includes one shared attended support license with 1 concurrent session.
Two users into one computer

Two users into one computer
Two members of a team can remotely access a computer at the same time.

Premium Exclusive – Monitoring and Management Features

Configurable Alerts

Configurable Alerts premium
Set up alerts to monitor computer status, software installation, memory usage, and more. Receive alerts via the Splashtop web console and/or by email.
Update Management

Update Management premium
Keeping Windows updated is essential for security and performance. Use the Windows Update management features to ensure that your computers are always up-to-date.
Remote Command

Remote Command premium
Send commands to a remote computer’s command prompt in the background. You can run command line or terminal commands. Available for Windows and Mac.
System Inventory

System Inventory premium
Use Check Inventory to take a snapshot of Windows or Mac system inventory information. You can compare snapshots or view a change log to identify changes.
Alerts for Windows Events

Alerts for Windows Events premium
Monitor Windows Event Logs by setting alerts. An alert is generated when an event log’s criteria matches the triggers set by the admin.
View Event Logs

View Event Logs premium
Get quick access to Windows event logs by clicking the gear icon next to a computer in the web console. No need to remote into the computer to view and troubleshoot.
Scheduled Actions

Scheduled Actions premium
Create, schedule, monitor, and execute System Reboot and Windows Update actions on remote computers.
Endpoint Security Status

Endpoint Security Status premium
View endpoint security protection status for Windows computers running Bitdefender, Windows Defender, Kaspersky, and more. Ensure that your endpoints are protected.
Unattended Android Access

Unattended Android Access premium
Remote into Android devices including smartphones, tablets, rugged Android devices, POS devices, kiosks and set top boxes. Learn more.
More Coming Soon

More Coming Soon premium
Upcoming feature plans include availability of Bitdefender for Mac, Additional antivirus / anti-malware Integrations, System Updates and View Event Logs for Mac, and Inventory Reporting.

What Users Are Saying

“Like many other IT professionals, I was blindsided by the LogMeIn pricing bombshell which has left me and my clients scrambling for an alternative to that, now overpriced, solution. After making do on a temporary basis with other products’ free solutions, I have finally come home to Splashtop. In addition to being easily deployed and scaled, Splashtop gives me excellent performance even over sketchy connections.”

– Micah Barham, Barham Technologies

Remote Support Reviews

Get started with a free trial or buy now!

Free Trial
No credit card required!
Buy Now
Starts at $25/month for 25 computers

About Splashtop

Headquartered in San Jose, California and founded in 2006. Splashtop delivers the best-value remote access, remote support, and screen mirroring solutions. Splashtop remote access solutions are used by tens of thousands of businesses and more than 20 million users for more than 500 million sessions.

Why are our prices so low?

Splashtop is committed to providing the best value in remote computer access at prices up to 80% less than the competition. We do it with a hardworking team and our solutions cost less because we spend less on marketing and rely on our happy customers to help spread the word. Thanks for your support.