Splashtop Remote Support

The better alternative to LogMeIn Central and LogMeIn Pro

Remotely support your clients’ computers and provide them with remote access

Sales – +1.408.861.1088 x125
Support – +1.408.610.1631
Interested in unattended support for Android devices? Get early access

The best price guaranteed. Easy and simple to understand.

No forced upgrades or confusing pricing plans. Connect from any device, anywhere.
  • Pay by the number of unattended (endpoint) computers per year. That’s it!
  • All packages include unlimited technicians, concurrent sessions, and devices to remote from.
  • Free secondary users — Provide or resell remote access to managed computers to your internal users or end customers.

If your primary use case is remote access for on-demand (attended) support of computers and mobile devices, or if you are currently using GoToAssist or TeamViewer see – Splashtop On-Demand Support (SOS).

 
  • Remote Support Basic

  • $199/year
    Package starts at 50 computers
    +unlimited technicians
  • $199/year for 50 computers
  • $249/year for 100 computers
  • $399/year for 250 computers
  • 500 – 5000 computers
    • $649/year for 500 computers
    • $899/year for 750 computers
    • $999/year for 1,000 computers
    • $1,499/year for 2,000 computers
    • $1,999/year for 3,000 computers
    • $2,299/year for 4,000 computers
    • $2,999/year for 5,000 computers
  • Over 5,000 computers? Contact us
  • Features include:
    • Unlimited technicians
    • Unlimited concurrent sessions
    • Fast remote access
    • Unattended support
    • Free secondary user accounts
    • Resell remote access
    • Logging
    • Computer and User grouping
    • Group permissions
    • User management
    • 256-bit AES encryption
    • Two-step verification
  • (all packages include unlimited technicians)

Best Value!
  • Remote Support Plus

  • $299/year
    Package starts at 25 computers
    +unlimited technicians
  • $299/year for 25 computers
  • $399/year for 50 computers
  • $549/year for 100 computers
  • $829/year for 250 computers
  • 500 – 5000 computers
    • $1,249/year for 500 computers
    • $1,699/year for 750 computers
    • $1,899/year for 1,000 computers
    • $2,899/year for 2,000 computers
    • $3,899/year for 3,000 computers
    • $4,899/year for 4,000 computers
    • $5,899/year for 5,000 computers
  • Over 5,000 computers? Contact us
  • Everything in Basic, PLUS:
    • File transfer
    • Remote print
    • Chat
    • Remote wake
    • Remote reboot
    • Audio
    • Attended support *
    • Access RDP Session
    • Priority technical support
    • Best Deal
  • (all packages include unlimited technicians)

 
  • Remote Support Premium

  • Coming Soon

    Sign up for early beta access!

    Be among the first to try our new Remote Support Premium edition features, for free during the beta period.

  • Planned Premium features include:
    • Configurable Alerts/Actions
    • Windows Updates
    • System Inventory / Event Logs
    • 1:1 Commands / Scripting
    • Antivirus/Anti-Malware Integration
    • And more to come…
  • Be sure to sign up to get the beta features enabled in your Remote Support Plus (paid or trial) account. You will be notified as features become available.
Best Deal
Best alternative to LogMeIn Central, and other remote support solutions
Move to Splashtop and save!
LogMeIn Central comparison

Using GoToAssist, TeamViewer, or LogMeIn Rescue? Compare to Splashtop SOS.

Splashtop Remote Support delivers a robust set of features for MSPs, IT service providers and helpdesk professionals


High Performance

High Performance
Enjoy HD quality, sound, and fast connections.
Splashtop Remote Support uses the same high-performance engine that powers our award-winning consumer products used by millions. Enjoy connections in real-time.

All Platforms

Access from Any Device
Manage your computers from practically any device.
Access all of your Windows workstations, Windows servers, and Macs from any Windows, Mac, iOS, or Android device, as well as from any Chrome browser or Chromebook.

Easy Deployment

Easy Deployment
Create your own deployment package and send your clients a link to install.
Quickly mass deploy via msi or exe. It’s easy to migrate from LogMeIn, TeamViewer, and other remote solutions!

File Transfer

File Transfer (Plus only)
Easily transfer files between computers.
Select any files you want transferred between devices and do it quickly thanks to our fast and secure connections.

Remote Print

Remote Print (Plus only)
Print files on a remote computer to a local printer.
No need to transfer files, and no need to fax printed documents. Just select the file you need from your remote computer and print it on your local printer instantly.

Chat

Chat (Plus only)
While in a remote session, chat with the user at the remote computer.
Need to deliver a quick message to the person using the remote computer you’re connecting to? Send and receive chat messages fast through our platform.

Ad Hoc Support

Attended Support (Plus only)
Access an end user’s Windows and Mac computer with a simple 9-digit session code for on-demand support.
No installation needed, the user just needs to download and run a simple program from sos.splashtop.com. * Splashtop Remote Support includes one shared attended support license with 1 concurrent session. Purchase Splashtop On-Demand Support (SOS) for additional attended support sessions and for attended support on iOS and Android devices.

Remote Wake

Remote Wake (Plus only)
Remotely wake up your computer from anywhere*
Remotely power on the device you want to remote to. *As long as another computer on the same network is powered on. Target computer must support Wake-on-LAN and be connected via LAN cable.

Cloud Security

Robust Security
All remote sessions are protected with TLS and 256-bit AES encryption.
All remote sessions are protected with TLS and 256-bit AES encryption.
All connections, file transfers, and management events are logged.
Remote access is further protected by device authentication, two-step verification, and multiple 2nd-level password options.
Learn more about our security features, GDPR compliance, and how Splashtop helps support HIPAA compliance.

Computer Grouping

Grouping
Keep users and computers organized easily.
Organize your computers into groups to make finding and managing them much easier. Organize your users into groups to make managing their access permissions much easier.

User Management

User Management
Have full control over users and permissions.
Add admins and end users for free. Set their roles and access permissions. Allow a user or user group to access a computer group or specific computers.

Resell Remote Access

Resell Remote Access
We make reselling remote access very quick and simple.
Once purchased, you can start to “invite” users from our portal, and our system will automatically send emails to them with setup and login instructions. The users can only see and connect to the computers that you assign to them, and they can access their computers anywhere, anytime, from any device. It helps to expand the services you can provide to your customers instantly, without any extra charges!

Remote Support Premium Beta

NEW: Remote Support Premium Beta
Coming soon: Unattended remote access for IT and MSPs with alerts, update management, system inventory, antivirus integration and more. Sign up for the Beta Trial and Learn More.

Unattended Remote Support for Android Beta

NEW: Unattended Remote Support for Android Beta
Provide unattended remote support to Android devices. Remote into any Android device including, but not limited to, smartphones, tablets, POS devices, kiosks, and set top boxes. Learn more.

Sign up for the free Beta Trial.

+ Detailed Feature List
  • Platform Support

    HD quality and fast performance

    • Remote to Windows XP/7/8/10, Windows Server 2003/2008/2012, and Mac OS X 10.7+
    • Remote from Windows, Mac, iOS, Android and Chrome
    • Multi-monitor support
    • Sound controls
    • Wake on LAN
    • Remote from Chrome browser (Windows, Mac, Linux, Chromebook)

  • Security

    Robust banking-grade encryption and security plus logging and audit trails

    • TLS with 256-bit AES encryption
    • Multi-level passwords (Splashtop account password, Windows/Mac password, personal security code)
    • Lock screen
    • Blank screen
    • Require Windows or Mac password
    • Request permission upon connection
    • Device authentication
    • Two-Step verification

  • Premium Features

    Extra features to enhance your experience (see features)

    • Annotation
    • Custom Shortcuts and Game Pad

  • Management

    • Share access with other Splashtop Personal or Business users
    • Web console for computer and user management
    • Computer list search
    • Computer grouping
    • Easy deployment with configurable options
    • Logging of connections, file transfers, and management activity

Like many other IT professionals, I was blindsided by the LogMeIn pricing bombshell which has left me and my clients scrambling for an alternative to that, now overpriced, solution. After making do on a temporary basis with other products’ free solutions, I have finally come home to Splashtop. In addition to being easily deployed and scaled, Splashtop gives me excellent performance even over sketchy connections.

— Micah Barham, Barham Technologies

Get started with Splashtop Remote Support today with a free trial or buy now!

Remote Support Reviews

About Splashtop

Headquartered in San Jose, California and founded in 2006. Splashtop delivers the best-value remote access, remote support, and screen mirroring solutions. Splashtop remote access solutions are used by tens of thousands of businesses and more than 20 million users for more than 500 million sessions.

Why are our prices so low?

Splashtop is committed to providing the best value in remote computer access at prices up to 80% less than the competition. We do it with a hardworking team and our solutions cost less because we spend less on marketing and rely on our happy customers to help spread the word. Thanks for your support.

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